Frequently Asked Questions
We have answered the questions we hear most often. If you do not find what you are looking for, feel free to reach out to us.
Yes. Every single review we deliver comes from a genuine Google account that has real activity, a profile picture, and a history of reviews on other businesses. We never use bots, automated tools, or freshly created throwaway accounts. The accounts are indistinguishable from any regular Google user because that is exactly what they are.
We provide a 180-day replacement guarantee on every review. If Google removes a review for any reason within 180 days of it being posted, we will replace it at absolutely no additional cost. Just get in touch through our contact page and let us know which review was removed. We typically have a replacement posted within a few business days.
With standard delivery, the first reviews usually begin appearing within 24 to 48 hours of your order being confirmed. Smaller orders are typically completed within a few business days. If you opt for the 90-day drip delivery, reviews are spread evenly over that three month window, with the first one appearing shortly after your order is placed.
Absolutely not. We never need your Google account password, login credentials, or any form of access to your account. The only thing we require is your Google Business Profile URL, which is publicly visible to anyone. Our reviewers post directly to your public business listing using their own accounts.
Of course. You are welcome to provide talking points, specific services you want mentioned, or general themes you would like the reviews to cover. Our writers incorporate your guidance while making sure each review reads naturally and is completely unique. We never copy and paste content between reviews. If you prefer not to provide direction, that is fine too. We will craft appropriate content based on your business type and what we see on your profile.
We accept Visa, Mastercard, and Discover. All payments are processed securely through Stripe, which uses industry standard encryption to protect your financial information. We do not accept American Express. Your card details are handled entirely by Stripe and are never stored on our servers.
Standard delivery means your reviews are posted within a few business days of placing your order. Drip delivery spreads your reviews evenly over a 90-day period. The drip approach more closely resembles the natural pattern of organic reviews and is especially recommended for orders of 10 or more. Both options are included at the same price with every package.
No. You can order a single review if that is all you need. Our pricing starts at $12.50 for one review, and bulk discounts are available as the quantity increases. Many of our customers start with a smaller package and come back for more once they see the results.
Yes. You can place separate orders for each business location. Simply provide the unique Google Business Profile URL for each location when you fill out the order form. Each location is handled independently to ensure the reviews are tailored to that specific business.
Our entire process is designed to be indistinguishable from organic reviews. The accounts have real histories, profile photos, and genuine activity. The review content is individually written with varying styles, lengths, and topics. And the delivery schedule mimics natural review patterns. To anyone looking at your profile, these reviews appear exactly the same as any customer leaving feedback on their own.
We offer a 14-day refund window for reviews that have not yet been delivered. Once a review has been posted to your profile, it cannot be refunded, but it is covered by our 180-day replacement guarantee. If you have concerns about a specific review, we are happy to discuss options. You can read the complete details on our refund policy page.
Visit our Get Started page and fill out the short form with your business name, Google Business Profile URL, email, and phone number. From there, we will guide you through selecting a package, sharing any review preferences, and completing payment. The entire process takes about two minutes.
We work with any business that has a Google Business Profile. That includes restaurants, attorneys, dentists, plumbers, electricians, salons, auto repair shops, real estate agents, accountants, veterinarians, hotels, gyms, home service companies, and many more. If your business shows up on Google Maps, we can help you get more reviews.
At this time, our standard packages include text reviews only. If you are interested in reviews that include photos, please reach out through our contact page and we can discuss options for your specific situation.
Many providers use bot accounts, automated software, or freshly created profiles that are easy for Google to identify and remove. We take a fundamentally different approach. Every review comes from a real, established account. Every review is individually written. And our delivery process is designed to look natural. We also include a 180-day replacement guarantee, which many competitors do not offer at all.
Yes. We take privacy seriously. Your business information, contact details, and payment data are all handled with strict confidentiality. Payment processing is done through Stripe, which means we never see or store your card number. We will never share your information with third parties. You can read our full privacy policy for complete details.
Of course. You can place as many orders as you like, whenever you like. Many businesses start with a small package and then order more as they see results. If you are planning ongoing review campaigns, we recommend spacing your orders to maintain a natural review velocity on your profile.
Just visit our contact page and send us a message. We do our best to respond to all inquiries promptly. Whether you have a question about pricing, delivery, or anything else, we are happy to help.
Still Have Questions?
Our team is here to help. Reach out anytime and we will get back to you as quickly as we can.